Privacy Policy

Privacy Policy

Introduction

Welcome to https://kratom-green-thai.kratom-planet.com (hereafter referred to as “Kratom Green Thai,” “we,” or “our”). We prioritize and commit to protecting your privacy by ensuring the security of your personal data. This Privacy Policy is designed to inform you about our practices regarding the collection, storage, access, and use of your personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its subsequent updates, including the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to, our website at https://kratom-green-thai.kratom-planet.com, any associated mobile applications, and all services provided through these platforms. Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with their services.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit any of our websites that reference this Privacy Policy.
  3. Receive communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide efficient service:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  • Payment Information: Data needed for processing transactions, including payment method details, billing addresses, and order history.
  • Financial Information: This may include bank account numbers or credit card information for direct payments or financial transactions.
  • Purchase Information: Details about products you’ve purchased from us, including quantities, dates, and purchase prices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs, which help us recognize and deliver personalized content.
  • Location Data: Information about your geographic location when you interact with our services, used to provide localized content and services.
  • Feedback and Reviews: Comments, suggestions, and reviews you share with us to improve our products and services.
  • Social Media Information: If you choose to connect our service to your social media accounts, we may collect data from these platforms, including your name, profile picture, and public posts.
  • Product Information: Details about the products you interact with on our website, such as items viewed, added to cart, or purchased.

We gather this data through various methods, including direct user input, tracking technologies (like cookies), log files, and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites. They play a crucial role in enhancing your browsing experience:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as enabling account login and navigating through pages.
  • Preference Cookies: Tailored settings and preferences, like language selection, are stored for your convenience.
  • Analytics Cookies: Used to gather insights into how visitors interact with our websites, helping us improve user experience.

You can manage non-essential cookies through our Cookie Manager or adjust your browser settings accordingly.

Retention and Deletion

Kratom Green Thai retains personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer required, we securely delete or anonymize your data. The retention periods vary based on the type of data and its purpose:

  • Financial transaction data may be retained for up to 7 years due to legal and tax requirements.
  • Account information is typically kept for as long as your account remains active or until you request its deletion.
  • Analytics data is usually stored for a period of 12 months before it’s aggregated and anonymized.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
  • Erasure (Right to be Forgotten): In certain situations, you can request the deletion of your data.
  • Restriction: You may limit our use of your personal information in specific circumstances.
  • Portability: Upon request, we can provide a copy of your data in a structured format for portability.
  • Objection: You have the right to object to the processing of your data for certain purposes.
  • Non-Discrimination: We are required to treat you fairly and not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience using the contact details provided below.

Changes to Policy

Kratom Green Thai reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policy versions will be readily accessible. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or questions regarding this Policy, please contact us:

  • Email: [email protected]
  • Postal Address: [Kratom Green Thai Privacy Team, [Street Address], [City], [State/Province], [Zip Code] (please note that providing physical addresses for data requests is not mandatory)

We are dedicated to addressing your concerns and ensuring a transparent and secure experience with Kratom Green Thai.